Improving decision making by providing different perspective on problems satisfy diverse needs of customers significance of workforce diversity 6. We developed a framework for understanding the management of diversity, extending. Another negative effect of cultural diversity in the workplace is the increased tendency of organizational personnel to. People are different in not only gender, culture, race, social and psychological characteristics but also in their perspectives and prejudices. Hence, workforce diversity is the biggest challenge and at the same times the biggest opportunity for the 21st century managers. In this chapter, we discuss the human resource management hrm perspective on workforce diversity. Because diverse groups have a broader and richer base of experiences from which to approach a problem, they tend to produce a. Keywords workforce diversity management, job match, employees outcomes. Diversity creates space in organization to all types of people.
Managing workplace diversity and inclusion bridges the gap between social. Although generally thought of as the purview of management research, the topic of workforce diversity draws from and is relevant to research from sociology and psychology. Social identity theory is another explanation of why diversity may have a negative outcome. This chapter will use the social psychological research literature as a prime example of how the issue of diversity in higher education can be understood using the. The handbook of workforce diversity is an indispensable resource for students and academics of human resource management, organizational behavior, organizational psychology and organization studies. Socially responsible diversity management journal of. Social identity theory and the organization academy of. Greater diversity may also change the way that entire teams digest information needed to make the best decisions. Social identity theory isused to understand the dilemmas and to develop possibleresolutions, which should make the benefits of diversity more immediately accessible toorganizations and society.
International journal of humanities and social science. The psychology and management of workplace diversity. Because diverse groups have a broader and richer base of experiences from which to approach a problem, they tend to produce a wider variety of ideas, alternatives, and solutions. A socially intelligent workforce is able to work harmoniously as a strong collective team. This viewpoint highlights the development and implementation of organizational initiatives that 1 increase the numerical representation of historically excluded groups. Social psychological perspectives of workforce diversity sage. According to the cipd, types of diversity include a social category diversity, b organiza tional diversity, and c value diversity.
Diversity and its impact on organizational performance scielo. A great deal of research has focused on workforce diversity. Nov, 2020 research in social psychology, in particular, has focused on ideologies and policies of diversity such as multiculturalism and colourblindness, in the context of intergroup relations e. Pdf on jan 1, 2008, michalle mor barak published social psychological perspectives of workforce diversity and inclusion in national and global contexts find, read and cite all the research. While there are a few macro level models of managing diversity the model created by thomas and ely 1996 is the most widely used. Employees who are members of social identity groups that have a history of. Theories of managing diversity the management of workplace. Management being a social discipline deals with the behavior of people and human insight. Exclusion can have negative effects on psychological and physical health, whether it. Perspectives of workforce diversity and inclusion in national and global contexts michallemorbarak chapter 11. Findings diversity is a basic issue that any entrepreneur face while moving forward to global economy. Accordingly, inclusion is the current focus of many corporate diversity initiatives.
An organizational perspective on ageing and age diversity at work xv part i framing age and age diversity in organizations 1. Hitlan, clifton, and desoto 2006 found that workplace exclusion rejecti. Workforce diversity is strength for the organization if managed properly, can increase the productivity and thus performance of the organization. Workplace diversity workforce diversity refers to the composition of work units in terms of the cultural or demographic characteristics that are salient and symbolically meaningful in the relationships among group members ditomaso, post and parksyancy, 2007, p. Dec 03, 2020 workforce diversity means similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, gender, and sexual orientation. Origins of diversity it is difficult to pinpoint the origin of diversity initiatives in the workforce. This chapter links psychological perspectives social cognition, social identity theory and status characteristics theory to recent research on workplace diversity. In psychology, typically we have regarded and examined diversity issues through positivistic methods more than holistic and integrative ones. The impact of social and emotional intelligence on.
H4 there is a difference in the diversity perspectives based on generations. Jan 29, 2020 the result indicates that workforce diversity management leads to job satisfaction and job performance h1 and h2, and the direct relationship between workforce diversity management and job outcomes such as job satisfaction and job performance is in line with job adjustment theory, which suggests that the placement of employees according to. Using foundational ideas in the field of diversity and inclusion as well as concepts in the social sciences, this book. More equitable representation of women and minorities could have benefits in terms of social justice considerations. Inclusion and diversity in work groups wharton ideas lab. While women are seen as warm and communal, men are seen as agentic and competent. Definition workforce diversity is a workforce consisting of a broad mix of workers from different racial and ethnic background of different ages and genders, and of different domestic and national cultures. The first part will give an overview over key research and concepts in the areas of workforce diversity, its effects on an individual. The impact of social and emotional intelligence on employee. Instructors manual for managing diversity 4th edition, including lecture notes, ppt.
Peopleemployees are social being and any organization or global work place must give importance to diversity to create good atmosphere. The theory of planned behavior identifies attitudes, social norms and. The collective action problem has been addressed in political philosophy for centuries, but was most clearly established in 1965 in mancur olsons the logic of collective action. This framework seeks to demonstrate that the desired social justice outcomes of affirmative action programs and the business benefits of diversity management programs can be achieved but only by undertaking initiatives at a number of levels.
Managing workplace diversity and inclusion bridges the gap between social science theory and research and the practical concerns of those working in diversity and inclusion by presenting an applied psychological perspective. Workforce diversity has begun as a core strategic value that. Pdf social psychological perspectives of workforce diversity and. A collective action problem or social dilemma is a situation in which all individuals would be better off cooperating but fail to do so because of conflicting interests between individuals that discourage joint action. Social psychological perspectives of workforce diversity and inclusion in national and global contexts. Social psychological perspectives of workforce diversity and. Introduction in the last few years, social psychology has faced a series of. The social diversity is a concept that defines and encompasses the great variety of different and similar characteristics that are shared between all human beings, both personally and at a group level it is the range or extent to which a community can integrate just and successfully the largest number of groups of individuals with different characteristics and particularities, where everyone. Impact of diversity and inclusion within organisations. In a study published in the personality and social psychology bulletin, katherine. Diversity theory is grounded on concepts based on history, research and other paradigms. Promoting social change 1 what is community psychology.
Dthe organization has embrace social and cultural diversity 4. Pdf social psychological perspectives of workforce. Explore the major perspectives in social psychology. While there are a few macro level models of managing diversity the model created. Impact of workforce diversity management on employees. Social identity theory suggests that when we first come into contact with others, we categorize them as belonging to an ingroup i. Defining the attributes and processes that enhance harvard. Each of these fields offers a unique perspective on the dynamics of race relations. The impact of workforce diversity on international.
Dec 01, 2010 it emphasizes social psychological constructs and adopts a social identity perspective to answer and explain the when and how questions related to the management of diverse workforce, instead of focusing on purely cognitive constructs such as reducing stereotypes. Therefore, workforce diversity if managed by matching skills, preferences, functions, and interests will be one step forward to get productive job outcomes. Workplace diversity has become an increasingly important topic for both organizational. The workforce demographic shift and the changing nature of work. This paper explores the relationship among threesocial dilemmas faced by organizations wishing to attainand maintain workforce diversity. Definitions of workforce diversity, diversity and diversity management. Chapter 3 social psychological evidence on race and racism. The extent to which workers from diverse social psychological perspectives of workforce diversity and inclusion in national and global contextsmichalle mor barak chapter 11backgrounds feel included in the organization may have a direct bearing on their job satisfaction and commitment to the organization mor barak, 2000a. Since the 1960s, when examining crosscultural demography e. Social psychological perspectives of workforce diversity. Diversity brings about differences in peoples backgrounds and experiences and, therefore, differences in perspectives on key issues or problems. Workforce diversity refers to organizations that are becoming more heterogeneous with the mix of people in terms of gender, age, race, and education background robbins, 2009.
A shift in perspective 8 persons, contexts, and change 9 persons and contexts 9 structural perspectives and firstorder and secondorder change 11. Sellers has a novel way of encouraging psychological scientists to increase racial and ethnic diversity in their field. Social category diversity includes dif ferences in demographic characteris tics such as age, gender, and race. H5 there is a difference in the diversity perspectives based on status at the organisation. Social psychology has tended to employ a binary understanding of gender and has focused on understanding key gender stereotypes and their impact. Gender in a social psychology context oxford research. The social psychology of organizations and inequality jstor. These stereotypes are shaped by, and respond to, social. Three social dilemmas of workforce diversity in organizations. Why should psychological science care about diversity.
Moreover, it is able to develop relationships and business networks that will. Implications for policy, productivity, and participation catherine earl, philip taylor, chris roberts, patrick huynh and simon davis 3 2. Workforce diversity has evolved from a focus on legally protected human attributes such as race, gender and age to a much broader definition that includes the entire spectrum of human differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, sex and. Understanding gender and gender differences is a prevalent aim in many psychological subdisciplines.
The purpose of this article is to develop a conceptual framework to describe socially responsible diversity management. Society had discriminated on these aspects for centuries. From a psychological perspective, greater diversity in work groups may lead to poorer performance as members may feel that adequate commonalities required for cohesion are absent. Chapter 1 the fundamentals of community psychology. Pdf on jan 1, 2008, michalle mor barak published social psychological perspectives of workforce diversity and inclusion in national and global contexts.
Abstractworkforce diversity refers to the composition of work units in terms of the cultural or demographic characteristics that are salient and symbolically meaningful in the relationships among group members. Diverse perspectives, in and of themselves, are just better, he told the audience in an invited address at the 2015 aps annual convention in new york city. The science of diversity and the impact of implicit bias. Our goal was to identify the different ways organizations approach diversity and how those approaches can be measured in a diversity sensitive and reliable way. Each volume is written for scholars, students, practitioners, and policymakers. However, the most common usages of diversity refer to. Lee and farh 2004 build on banduras 1977 social cognitive theory to predict that gender diversity would moderate. The pessimistic perspective is that increased ethnic diversity as well as age and tenure diversity typically has shown negative effects on social integration and communication, and increased con. Pdf psychological perspectives on workplace diversity. Political diversity will improve social psychological science.
Social identity theory suggests that managers are likely to use salient social. Empirical studies on employees psychological support for cultural diversity. Social identity theory gives more understanding of diversity in terms of understanding the role of group divisions in organization. Many of the concepts and paradigms are closely tied to different disciplines, for example, leadership, management, social science, political science, and psychology. Diversity management is a strategy to promote the perception, acknowledgement and. Attitudes to workplace diversity 1 predicting employee. Journal o f personality and social psychology, 904, 597. Negative outcomes of diversity are found to include. The extent to which workers from diverse social psychological perspectives of workforce diversity and inclusion in national and global contexts. The government decided to replace this assimilation view to a social adjustment. Social identity theory sit social identity theory is a social psychological theory that is utilizable in organization to obtain high performance. At the macro level, the organizational level of business, the goal of diversity management is to moderate and observe the relationship between diversity in the workforce and performance. Diversity in the workplace iresearchnet psychology.
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